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SSO Integration (Okta)

Hackle SSO Integration Guide with Okta

This guide walks you through setting up SSO (Single Sign-On) for Hackle using Okta.

Prerequisites

  • Okta administrator account

  • Hackle administrator account

  • Hackle Enterprise plan subscription or higher

1. Configure Application in Okta

1.1 Create a New Application in the Okta Admin Dashboard

  1. Log in to the Okta Admin Portal

  2. Navigate to Applications > Applications

  3. Click the 'Create App Integration' button

  4. Select 'SAML 2.0' for the Sign-in method

  5. Click 'Next'

1.2 SAML Configuration

Enter the following information in General Settings:

  • App name: "Hackle"

  • App logo: Optional. You can upload the Hackle logo.

Enter the following information in SAML Settings:

1.3 Configure Attribute Mapping

Map the SAML attributes as follows:

  • First Name: user.firstName

  • Last Name: user.lastName

  • Email: user.email

  • Role: user.role (optional)

2. Configure SSO in Hackle

2.1 Hackle Admin Configuration

  1. Log in to the Hackle Dashboard

  2. Navigate to Settings > Authentication

  3. Click the 'Configure SSO' button

2.2 Configure Okta Metadata

Copy the following information from Okta and enter it in Hackle:

  • Identity Provider Single Sign-On URL

  • Identity Provider Issuer

  • X.509 Certificate

3. Test the Integration

3.1 Configure Test User

  1. Create a test user in Okta or select an existing user

  2. Assign the Hackle application to that user

3.2 Test SSO Login

  1. Open a private browser window

  2. Navigate to the Hackle SSO login URL

  3. Attempt to log in using Okta credentials

  4. Verify that you are successfully redirected to Hackle

4. Troubleshooting

Common issues and solutions:

  • SAML Response error

    • Verify that the attribute mapping in Okta is correct

    • Verify that the certificate is valid

  • Login failure

    • Verify that the user has been assigned the appropriate permissions

    • Verify that the Hackle account is activated

5. Security Settings (Optional)

Recommended settings for additional security:

  • Configure IP allowlisting

  • Set session timeout

  • Enforce a strong password policy

Support and Contact

If you encounter issues during the integration process, you can get support through the following channels:

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