CRM Properties

CRM Properties are stored securely only on the Hackle server and cannot be directly retrieved via the SDK.

CRM Properties are managed separately and are not deleted or reset when resetUser() is called or when clearAll is called in updateUserProperties.

If a user unregisters or similar, you must call the separately provided function to delete the information.

Phone Number Collection

This feature is supported in React SDK version 11.42.0 and above.

Kakao / Text Message Recommendation

By mapping user identifiers to phone numbers using this feature, you can use Hackle's Kakao / Text Message more smoothly.

setPhoneNumber

Registers the user's phone number.

The phone number is stored only if it is a valid E.164 format. If no country code is specified, South Korea (+82) is used as the default.

If the user already has a stored phone number, calling this function replaces the existing phone number with the new value.

const myPhone = '[phone]';
hackleClient.setPhoneNumber(myPhone);

unsetPhoneNumber

Deletes the phone number registered to the user.

hackleClient.unsetPhoneNumber();

CRM Marketing Subscription Consent

This feature is supported in React SDK version 11.45.0 and above.

For detailed information about subscription consent status, refer to the CRM Message Subscription Consent Management documentation.

Subscription Consent Properties

You can subscribe or unsubscribe per message purpose.

Use HackleSubscriptionOperationsBuilder to configure the consent status for the desired properties, then perform the final update using a method like updatePushSubscriptions().

You can update the consent status per message channel.

import { HackleSubscriptionOperationsBuilder, HackleSubscriptionStatus } from "@hackler/react-sdk";

const operations = new HackleSubscriptionOperationsBuilder()
  .marketing(HackleSubscriptionStatus.SUBSCRIBED)
  .information(HackleSubscriptionStatus.SUBSCRIBED)
  .build();

hackleClient.updatePushSubscriptions(operations);

Promotional Messages

Sets the promotional message subscription consent property.

import { HackleSubscriptionOperationsBuilder, HackleSubscriptionStatus } from "@hackler/react-sdk";

const operations = new HackleSubscriptionOperationsBuilder()
  .marketing(HackleSubscriptionStatus.SUBSCRIBED)
  .build();

hackleClient.updatePushSubscriptions(operations);

Informational Messages

Sets the informational message subscription consent property.

import { HackleSubscriptionOperationsBuilder, HackleSubscriptionStatus } from "@hackler/react-sdk";

const operations = new HackleSubscriptionOperationsBuilder()
  .information(HackleSubscriptionStatus.SUBSCRIBED)
  .build();

hackleClient.updatePushSubscriptions(operations);

HackleSubscriptionStatus	Description
UNKNOWN	Subscription Consent has not been given or denied (default)
SUBSCRIPTION	Explicitly opted in to receive messages
UNSUBSCRIPTION	Explicitly opted out of receiving messages

Updating Push Message Subscription Consent Status

Updates the user's Push Message subscription consent status.

import { HackleSubscriptionOperationsBuilder, HackleSubscriptionStatus } from "@hackler/react-sdk";

const operations = new HackleSubscriptionOperationsBuilder()
  .marketing(HackleSubscriptionStatus.SUBSCRIBED)
  .information(HackleSubscriptionStatus.SUBSCRIBED)
  .build();

hackleClient.updatePushSubscriptions(operations);

Updating Kakao Message Subscription Consent Status

Updates the user's Kakao Message subscription consent status.

import { HackleSubscriptionOperationsBuilder, HackleSubscriptionStatus } from "@hackler/react-sdk";

const operations = new HackleSubscriptionOperationsBuilder()
  .marketing(HackleSubscriptionStatus.SUBSCRIBED)
  .information(HackleSubscriptionStatus.SUBSCRIBED)
  .build();

hackleClient.updateKakaoSubscriptions(operations);

Updating Text Message Subscription Consent Status

Updates the user's Text Message / SMS subscription consent status.

import { HackleSubscriptionOperationsBuilder, HackleSubscriptionStatus } from "@hackler/react-sdk";

const operations = new HackleSubscriptionOperationsBuilder()
  .marketing(HackleSubscriptionStatus.SUBSCRIBED)
  .information(HackleSubscriptionStatus.SUBSCRIBED)
  .build();

hackleClient.updateSmsSubscriptions(operations);