CRM Properties

The Hackle SDK manages properties used for CRM separately.

CRM properties are not stored on the client and are stored securely only on the server.

Phone Number Management

If you have already collected phone numbers of existing subscribers, consider bulk import.

You can collect phone numbers for receiving text messages and KakaoTalk messages.

Subscription Consent Management

The Hackle SDK manages separate properties to track each user's CRM Marketing message subscription consent status.

CRM Marketing messages provided by Hackle include the following:

• Push Message

• Kakao Message

• Text Message / SMS

Message Purpose Classification

Subscription consent status can be managed differently per message purpose.

• Promotional

• Informational

Additional message classifications for special purposes beyond Promotional and Informational will be added in the future.

Message Subscription Consent Status

HackleSubscriptionStatus	Description
UNKNOWN	Has not subscribed or unsubscribed. (default)
SUBSCRIPTION	Explicitly subscribed
UNSUBSCRIPTION	Explicitly unsubscribed

When a user is newly created, the subscription consent status is UNKNOWN.

You can send messages to users by subscription consent status in the Hackle Dashboard.

• Target users who have explicitly subscribed (SUBSCRIPTION)

• Target users who can receive messages (UNKNOWN + SUBSCRIPTION)