CRM Properties

CRM Properties are stored securely only on the Hackle server and cannot be directly queried through the SDK.

CRM Properties are managed separately and are not deleted or reset even if you call resetUser() or clearAll in updateUserProperties.

If a user withdraws their account, you must call the separately provided function to delete the information.

Phone Number Collection

Phone number collection is not available in the Java/Kotlin SDK.

You can collect and delete phone numbers using the HTTP API.

CRM Marketing Subscription Consent

For more details about subscription consent states, refer to the CRM Message Subscription Consent Management documentation.

Subscription Consent Properties

You can subscribe or unsubscribe by message purpose.

Use HackleSubscriptionOperations.Builder to configure the consent state for the desired properties, then finalize the update using methods like updatePushSubscriptions().

You can update the consent state per message channel.

Kotlin

import io.hackle.sdk.common.subscription.HackleSubscriptionOperations
import io.hackle.sdk.common.subscription.HackleSubscriptionStatus

val user = User.builder(userId)
    .build();

val subscriptions = HackleSubscriptionOperations.builder()
    .marketing(HackleSubscriptionStatus.SUBSCRIBED)   // Promotional message subscription consent
    .information(HackleSubscriptionStatus.SUBSCRIBED) // Informational message subscription consent
    .build()

hackle.app.updatePushSubscriptions(subscriptions, user)

Java

HackleSubscriptionStatus	Description
UNKNOWN	Subscription Consent has not been given or denied (default)
SUBSCRIPTION	Explicitly opted in to receive messages
UNSUBSCRIPTION	Explicitly opted out of receiving messages

Update Subscription Consent Status

Kotlin

Update Push Subscription Consent Status

Updates the user's push message subscription consent status.

import io.hackle.sdk.common.subscription.HackleSubscriptionOperations
import io.hackle.sdk.common.subscription.HackleSubscriptionStatus

val user = User.builder(userId)
    .build();

val subscriptions = HackleSubscriptionOperations.builder()
    .marketing(HackleSubscriptionStatus.SUBSCRIBED)
    .information(HackleSubscriptionStatus.SUBSCRIBED)
    .build()

hackle.app.updatePushSubscriptions(subscriptions, user)

Update Kakao Message Subscription Consent Status

Updates the user's Kakao message subscription consent status.

import io.hackle.sdk.common.subscription.HackleSubscriptionOperations
import io.hackle.sdk.common.subscription.HackleSubscriptionStatus

val user = User.builder(userId)
    .build();

val subscriptions = HackleSubscriptionOperations.builder()
    .marketing(HackleSubscriptionStatus.SUBSCRIBED)
    .information(HackleSubscriptionStatus.SUBSCRIBED)
    .build()

hackle.app.updateKakaoSubscriptions(subscriptions, user)

Update Text Message Subscription Consent Status

Updates the user's Text Message subscription consent status.

import io.hackle.sdk.common.subscription.HackleSubscriptionOperations
import io.hackle.sdk.common.subscription.HackleSubscriptionStatus

val user = User.builder(userId)
    .build();

val subscriptions = HackleSubscriptionOperations.builder()
    .marketing(HackleSubscriptionStatus.SUBSCRIBED)
    .information(HackleSubscriptionStatus.SUBSCRIBED)
    .build()

hackle.app.updateSmsSubscriptions(subscriptions, user)

Java