> For the complete documentation index, see [llms.txt](https://docs.hackle.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.hackle.io/en/external-link/crm-channels/kakaotalk-integration.md).

# KakaoTalk Channel Integration

## KakaoTalk Channel

To send KakaoTalk business messages from Hackle, you must register a channel that has received business verification from the KakaoTalk Channel Admin Center.

***

{% stepper %}
{% step %}
**KakaoTalk Channel Setup**

1. If you do not yet have a KakaoTalk channel, first create a channel by referring to the [KakaoBusiness guide](https://kakaobusiness.gitbook.io/main/channel/start).
2. In the KakaoTalk Channel Admin Center, select the created channel. In the Dashboard's profile settings, set channel visibility and search allowance to 'ON'.

   ![KakaoTalk Channel Admin Dashboard](/files/n64q2bq7U1iBh8ztT6nf)
3. Request a business channel conversion from the channel information in the Dashboard. Once all fields are filled in and submitted, the review will determine whether the business channel conversion is approved. (Reviewed by Kakao; takes 2-3 business days.)
   {% endstep %}

{% step %}
**KakaoTalk Channel Registration**

Once the business channel conversion is complete, register the KakaoTalk channel (Sender Profile) in the Hackle Dashboard under Settings > External Integration > Kakao Channel tab. The Kakao channel is applied universally regardless of Production or Development environment.

![](/files/GIdbUPvad6Yz3CWnPgcL)

<details>

<summary>Is Sender Profile registration failing?</summary>

Please check your KakaoTalk Sender Profile settings.

<table><thead><tr><th width="159.53515625">Category</th><th>Description</th></tr></thead><tbody><tr><td>KakaoTalk Channel ID</td><td>Enter the searchable ID starting with <code>@</code>.</td></tr><tr><td>Kakao Channel verification</td><td>Only channels with completed business verification can be registered.</td></tr><tr><td>Kakao Channel settings</td><td>Channel visibility must be set to <strong><code>ON</code></strong>.</td></tr><tr><td>Phone number</td><td>Must be the mobile phone number registered as the KakaoTalk Channel admin.</td></tr></tbody></table>

1. Enter the searchable ID starting with `@` in the KakaoTalk Channel ID field.

   * The searchable ID can be found in the [KakaoTalk Channel Admin Center](https://center-pf.kakao.com/) `> Profile Settings` menu.

   ![](https://files.readme.io/b306edf1184a49ac15e1a9c49623b63a6da1e6e7b2442721b6f4acf1e770b0b7-__ID_.png)
2. Set the business category for the channel.
   * It does not have to exactly match the category registered in the channel admin.
3. Enter the mobile phone number registered when signing up for the KakaoTalk Channel Admin Center.
   * To check or update the registered phone number, go to `KakaoTalk Channel Admin Center login > Top right email selection > My Info`.
   * Clicking the verification code request button will send a verification code via KakaoTalk.

</details>
{% endstep %}
{% endstepper %}


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://docs.hackle.io/en/external-link/crm-channels/kakaotalk-integration.md?ask=<question>&goal=<endgoal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.