CRM Properties

CRM Properties are stored securely only on the Hackle server and cannot be directly retrieved through the SDK.

CRM Properties are managed separately and are not deleted or reset when you call resetUser() or clearAll in updateUserProperties.

If a user withdraws their account, you must call the separately provided functions to delete the information.

Phone Number Collection

This feature is supported in React Native SDK version 3.20.0 and above.

Kakao / SMS Message Recommendation

By using this feature to map user identifiers to phone numbers, you can use Hackle for Kakao / SMS messaging more smoothly.

setPhoneNumber

Registers the user's phone number.

The phone number is saved only if it is in a valid E.164 format. If no country code is specified, South Korea (+82) is used as the default.

If the user already has a saved phone number, calling this function replaces the existing phone number with the new value.

const myPhone = '[phone]';
hackleClient.setPhoneNumber(myPhone);

unsetPhoneNumber

Deletes the phone number registered for the user.

hackleClient.unsetPhoneNumber();

CRM Marketing Message Subscription Consent

This feature is supported in React Native SDK version 3.24.0 and above.

For details on subscription consent status, refer to the CRM Message Subscription Consent Management documentation.

Subscription Consent Properties

You can subscribe or unsubscribe by message purpose.

Use HackleSubscriptionOperationsBuilder to set the consent status for the desired properties, then finalize the update with a method such as updatePushSubscriptions().

You can update the consent status per message channel.

import { HackleSubscriptionOperationsBuilder, HackleSubscriptionStatus } from "@hackler/react-native-sdk"

const operations = new HackleSubscriptionOperationsBuilder()
  .marketing(HackleSubscriptionStatus.SUBSCRIBED)
  .information(HackleSubscriptionStatus.SUBSCRIBED)
  .build()

hackleClient.updatePushSubscriptions(operations);

Promotional Messages

Sets the subscription consent property for promotional messages.

import { HackleSubscriptionOperationsBuilder, HackleSubscriptionStatus } from "@hackler/react-native-sdk"

const operations = new HackleSubscriptionOperationsBuilder()
  .marketing(HackleSubscriptionStatus.SUBSCRIBED)
  .build()

hackleClient.updatePushSubscriptions(operations);

Informational Messages

Sets the subscription consent property for informational messages.

import { HackleSubscriptionOperationsBuilder, HackleSubscriptionStatus } from "@hackler/react-native-sdk"

const operations = new HackleSubscriptionOperationsBuilder()
  .information(HackleSubscriptionStatus.SUBSCRIBED)
  .build()

hackleClient.updatePushSubscriptions(operations);

HackleSubscriptionStatus	Description
UNKNOWN	Subscription Consent has not been given or denied (default)
SUBSCRIPTION	Explicitly opted in to receive messages
UNSUBSCRIPTION	Explicitly opted out of receiving messages

Update Push Subscription Consent Status

Updates the user's push message subscription consent status.

import { HackleSubscriptionOperationsBuilder, HackleSubscriptionStatus } from "@hackler/react-native-sdk"

const operations = new HackleSubscriptionOperationsBuilder()
  .marketing(HackleSubscriptionStatus.SUBSCRIBED)
  .information(HackleSubscriptionStatus.SUBSCRIBED)
  .build()

hackleClient.updatePushSubscriptions(operations);

Update Kakao Message Subscription Consent Status

Updates the user's Kakao message subscription consent status.

import { HackleSubscriptionOperationsBuilder, HackleSubscriptionStatus } from "@hackler/react-native-sdk"

const operations = new HackleSubscriptionOperationsBuilder()
  .marketing(HackleSubscriptionStatus.SUBSCRIBED)
  .information(HackleSubscriptionStatus.SUBSCRIBED)
  .build()

hackleClient.updateKakaoSubscriptions(operations);

Update SMS Message Subscription Consent Status

Updates the user's SMS message subscription consent status.

import { HackleSubscriptionOperationsBuilder, HackleSubscriptionStatus } from "@hackler/react-native-sdk"

const operations = new HackleSubscriptionOperationsBuilder()
  .marketing(HackleSubscriptionStatus.SUBSCRIBED)
  .information(HackleSubscriptionStatus.SUBSCRIBED)
  .build()

hackleClient.updateSmsSubscriptions(operations);

HackleSubscriptionStatus	Description
UNKNOWN	Subscription Consent has not been given or denied (default)
SUBSCRIPTION	Explicitly opted in to receive messages
UNSUBSCRIPTION	Explicitly opted out of receiving messages