> For the complete documentation index, see [llms.txt](https://docs.hackle.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.hackle.io/en/crm-marketing/push-message-guide/recommended-templates/conversion-marketing-template.md).

# Conversion Marketing Campaign

If you're unsure about which campaign to run and how to set it up, refer to this template document.

We recommend cohorts for setting campaign targets by target and purpose, along with appropriate send types for each message. Replace the event keys with those used in your actual workspace.

## 1. Limited-Time Coupon Issuance

![](/files/A4zg0urCvFlPXPVIQShx)

#### Target & Purpose

Issue limited-time coupons to users who have visited the service within the last 90 days to drive re-visits and repeat purchases.

#### Content

Send coupon notification messages available during a specific period (weekend) to encourage users to open their push notifications.

#### Message Examples

| Title                                                  | Content                                                         | Send Time        |
| ------------------------------------------------------ | --------------------------------------------------------------- | ---------------- |
| ⏰ Fri-Sat-Sun only weekend special                     | We've prepared a 3-coupon weekend special pack                  | Friday afternoon |
| Only available today!                                  | Check the 5,000 KRW shopping credit coupon prepared for \[Name] | Sunday morning   |
| First come, first served 👉 \[20% coupon] closing soon | Hurry up, the weekend special is ending soon                    | Sunday morning   |

#### Message Content

* **Personalized message example**: User properties
  * **Required properties**: name (user name)

![](/files/OogM8LgWzULaa25kVTYQ)

#### Send Target

* **Cohort setup example**: Event type cohort
  * **Required event**: $session\_start / visit / view\_home (an event that can measure visits)

![Cohort setup](/files/s8iMq3Jp8ynpNcPwqlxe)

* **Targeting setup example**: Marketing subscription consent

![](/files/aJlzZZPN3Mkw5t1MpYk9)

#### Send Settings

Send the message on the morning of the coupon expiration day.

* **Send type**: Schedule-based (Scheduled Send)

![](/files/GNp4KSNaAcfeieqMzgjy)

## 2. Discount Coupon for Users Who Visited but Did Not Purchase

![](/files/sZGhm7ERG2gW3G0BuGp6)

#### Target & Purpose

Send discount coupon messages to customers who recently visited the service but did not complete a purchase to drive payment, increase purchase conversion rates, and strengthen customer satisfaction and loyalty.

#### Content

By sending personalized messages based on the user's previous visit history, items of interest, and cart contents, you can increase purchase conversion rates.

#### Message Examples

| Title                                           | Content                                                    | Topic                           |
| ----------------------------------------------- | ---------------------------------------------------------- | ------------------------------- |
| \[Product] in your cart is waiting for \[Name]. | Low stock! Get additional benefits if you buy today 🎁     | Low Stock + Additional Benefits |
| 👀 \[Product] \[Name] was considering           | Popularity is surging! Meet it again before it sells out   | Low Stock                       |
| \[Name] who visited today❤️                     | If you connect now, you'll get an instant 1️⃣0️⃣% benefit! | Additional Benefits             |

#### Message Content

* **Personalized message example**: Event properties, user properties
  * **Required properties**: productName (product name), name (customer name)

![](/files/EX2pHI6233l0KmU5L38f)

{% hint style="warning" %}
If you add event properties to the personalized message, set \[Event-based Send] in the send settings and select the event that includes the event property.
{% endhint %}

#### Send Target

* **Cohort setup example**: Event type cohort
  * **Required event**: purchase (purchase)

![](/files/LLswVHb3zMFxRbcFAzz2)

#### Send Settings

Send the message 8 hours after the user last visited that product page.

* **Send type**: Event-based
  * **Required event**: view\_productDetail
  * **Wait time**: Send 8 hours after event occurs

![](/files/SpS4Z0qETRJH7MKbZ8Q0)

## 3. Nudging During Specific Periods

![](/files/tSyRPOckOuKJFjblFpYx)

#### Target & Purpose

Send notifications to users in special circumstances to drive purchases. Reminding customers of purchase timing based on their purchase patterns can lead to immediate purchases.

#### Content

Send messages when user purchase patterns change based on special circumstances. Messages are more effective when sent based on environmental changes like sports events (soccer/baseball) or weather (temperature rise/rain).

#### Message Examples

| Title                                                   | Content                                                                       | Topic          |
| ------------------------------------------------------- | ----------------------------------------------------------------------------- | -------------- |
| It's a foul if you don't order chicken and beer today🚨 | Order before the Korea vs. XXX game starts!                                   | Special Event  |
| 🎁 Looking for a year-end gift?                         | We've collected only the best-received gifts! Order now for next-day delivery | Seasonal Event |
| Where to go for summer vacation? 🧐                     | Check our curated top 10 domestic summer destinations here                    | Seasonal Event |
| \[Night Special🌙] A sale just for night owl \[Name]    | Discounts until 2 AM starting now                                             | Specific Time  |

#### Message Content

![](/files/4FTYMvTyVfbFxFzjWuVD)

#### Send Target

* All users
  * **Required property**: A separate attribute for marketing subscription consent needs to be collected.

![](/files/CzBzgO6wlblOguobYlcg)

#### Send Settings

Send the message on the day of the event.

* **Send type**: Schedule-based - Immediate Send/Scheduled Send

![](/files/LT3YwAVSq0Byy5nxJNpk)


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.hackle.io/en/crm-marketing/push-message-guide/recommended-templates/conversion-marketing-template.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
