Cafe24 FAQ
Frequently asked questions about Cafe24 integration, event collection, and In-App Message setup.
Frequently asked questions after integrating your Cafe24 store with Hackle.
How can I integrate?
Install the Hackle app on your store. The integration is complete once you finish permission consent, Workspace creation, and script installation.
See Cafe24 Integration for the installation steps.
What does In-App Message Targetable mean?
Due to structural constraints of how Cafe24 stores operate, some events have an In-App Message Targetable value of X.
We recommend using events that start with view_.
The following events cannot be set as In-App Message targeting conditions.
Events that occur on the server, not in the browser
Events where Cafe24 navigates to a new page after the event fires
The scroll event fires too frequently.
The scroll event installed via the Hackle app fires every 5% of the total scroll height of the page.\
See Cafe24 Scroll Event Adjustment for how to adjust the frequency.
A property I want is not being collected.
The Hackle app collects properties from the Cafe24 environment. Depending on your store settings, some properties may not be collected.
If a User Property is missing, check whether the sign-up field is set as required.
If an Event Property is missing, check your design and module settings.
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